Terms of service

Last updated November 9, 2026

These terms are an agreement between Ignyte Technologies ("we") and the company that signs up for ShowReady ("you"). By creating or using an account, you agree to them on your company's behalf. Our privacy policy explains how we handle information.

Your account

You're responsible for who you give access to and for what happens under your logins. Keep sign-in details safe, and tell us if you think an account has been compromised.

Plans and payment

Subscriptions are billed monthly or annually in advance and renew until cancelled. Trials end on the date shown unless you subscribe. If you change plans, the difference is charged or credited. Prices can change, and we'll give you notice before a new price applies to you. Except where the law requires otherwise, payments aren't refundable, including for part of a billing period.

If you connect Stripe to take payments from your own clients, those payments are between you, your client and Stripe, under Stripe's terms.

Your data

What you put into ShowReady stays yours. You give us permission to store and process it only to provide the service. You're responsible for having the right to enter it, including information about your crew, clients and presenters, and for telling them how it's used.

Files presenters upload with your event code are held for your team to review. You decide whether to accept them.

Acceptable use

Don't use ShowReady to break the law, to upload anything harmful or that you have no right to share, to try to reach another company's data, to get around limits or security, to overload the service, or to resell it without our agreement.

Wireless frequency plans

Frequency suggestions are a planning aid based on the information you enter. They can't see the actual radio conditions at a venue. You're responsible for scanning on site, for confirming the plan, for following the rules that apply to your equipment and location, including FCC rules and any license you need, and for how your wireless systems perform.

Third-party services

ShowReady connects to services run by others. We aren't responsible for those services or for changes to them.

Cancelling and closing accounts

You can cancel any time. Your access continues until the end of the paid period. We may suspend or close an account for serious or repeated breaches of these terms, or for non-payment. You can ask for an export of your data within 30 days after your account closes, after which we may delete it.

Warranty

We work hard to keep ShowReady reliable, but it's provided "as is" and "as available". To the extent the law allows, we disclaim all implied warranties, including fitness for a particular purpose. Live events carry real risk, so keep your own backups of what a show depends on.

Limit of liability

To the extent the law allows, neither of us is liable for indirect or consequential losses, such as lost profits or a cancelled event, and our total liability is limited to what you paid us in the 12 months before the claim.

Indemnity

You'll cover our reasonable losses from claims caused by the data or files you put into ShowReady, or by your breach of these terms.

General

We may update these terms, and we'll tell account owners about changes that matter. These terms are governed by the laws of the state where Ignyte Technologies has its principal place of business. They are the whole agreement between us about ShowReady unless we've signed something else.

Contact us

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