Frequently asked questions
Getting started
What is ShowReady?
Software for companies that produce corporate shows, trade shows and live events. Clients, quotes, contracts, gear, crew, the run of show and the show itself all live in one place.
Is there a free trial?
Yes. 14 days with everything switched on, and no card needed to start.
How long does setup take?
You can start the same day. If you'd like help loading your gear, crew and clients, guided setup is $499 once, and free on annual Pro and Company plans.
Do you work on phones?
Yes. Everything works in a phone's browser, including scanning gear with the camera. There's nothing to install.
Pricing
How much does it cost?
Essentials is $149 a month, Pro is $289 and Company is $599. Paying annually gets two months free.
Do I pay for technicians and clients?
No. You pay for office logins. Technicians and clients are free on every plan.
What are the add-ons?
ShowReady Live is $79 a month, and comes with Company. Extra office logins are $35 each a month.
Can I cancel?
Yes, any time from Billing. You keep access until the end of the period you've paid for.
Do you take a cut of my card payments?
No. Clients pay through your own connected Stripe account, and we add no fee.
Your data
Can other companies see my data?
No. Each company has its own private web address, and the database refuses any request for another company's records.
Who owns what I put in?
You do. If you leave, ask us for an export.
Can ShowReady staff see my account?
Only if we step in to help you, and each visit is time-limited and logged. Staff can't see your billing details or crew pay.
How much can I store?
Pro includes 100 GB of show files and Company includes 500 GB.
Running the show
How do presenters send their files?
Give them your show's event code. They go to presentationupload.com, enter it, pick their session and upload. Your team checks each file before it reaches a room. No presenter email or login is needed.
How do breakout rooms get their files?
Pair the computer in each room once with a short code. From then on it opens that room's latest files by day and session, without a login.
Can it plan wireless frequencies?
Yes. List your mics, in-ears and intercoms by room, and ShowReady suggests frequencies and flags duplicates, channels too close together and interference between them. It's a planning tool: you still need to scan the venue on site.
Does it work with Stream Deck?
Yes. ShowReady Live has Next and Back buttons for Bitfocus Companion, paired with a short code.
How does gear tracking work?
Scan barcodes with a handheld scanner or a phone's camera to check gear out and back in, and note its condition. Anything broken stays unavailable until it's repaired.
Still wondering? Send us a note.